Bank BPH (grupa GE Capital)

Corporate Social Responsibility

The mission of Bank BPH is to ensure sustainable and safe growth of the Bank in the spirit of fair play; thanks to versatile managers leading engaged employees, the Bank is effective in delivering a range of simple products through a branch network to private individuals, small and medium-sized enterprises, as well as mid-sized companies with a large growth potential. We want to be perceived as the #1 bank in fair play and trust by customers, employees, partners and the community.

We operate in compliance with Polish legal regulations consistent with European Union directives. We follow the Best Banking Practice and the rules of corporate governance of listed companies as well as the code of conduct “The Spirit & The Letter.”

Our stakeholder groups include:

Customers

• 1.2 million private individuals, 78 thousand SMEs, over 2 thousand mid-sized companies.

Partners

• 1,100 agents and 84 partners operating 141 franchise outlet;
• regulators and capital market institutions: the Polish Financial Supervision Authority (KNF), the Warsaw Stock Exchange (WSE), the Competition and Consumer Protection Office (UOKiK), the General Inspector of Personal Data Protection (GIODO), the General Inspector of Financial Information (GIIF), the State Labour Inspection (PIP), the Banking Guarantee Fund (BFG), the shareholders, capital market analysts, rating agencies;
• associations and data processing institutions: the Polish Bank Association (ZBP), the Central Statistical Office (GUS), the Consumer Federation;
• 2,500 thousand suppliers.

Employees

• 6,500 employees.

Communities

• around 150 thousand women users of Bank BPH’s campaign “Woman in the World of Finance” and portal “Home Finance”;
• local communities, orphanages and other charities;
• several hundred children benefiting from the Bank’s charity initiatives.

The Bank’s activities addressed to all stakeholder groups are set out in the Corporate Social Responsibility Strategy 2010-2011 approved by the Management Board and the new brand positioning strategy “Bank BPH. Just Fair” approved by the Management Board in August 2011. Supervision exercised by the Management Board of the Bank and in particular the role of the President of the Management Board, who coordinates the implementation of the rules, give special weight to CSR activities of the Bank, and the engagement of employees ensures their success.

CSR Report for 2010 (.pdf)

CSR Report for 2009 (.pdf)

CSR Report for 2008 (.pdf)

CSR Report for 2006 (.pdf)

CSR Report for 2004 (.pdf)